Most agencies? Waste their days chasing new clients trying to keep their head above water
Meanwhile…
WE have a waiting list of people BEGGING to work with us
Partners HAPPILY wiring 5 figures every month
Read this to learn the secrets of INFINITE repeat business:
Meanwhile…
WE have a waiting list of people BEGGING to work with us
Partners HAPPILY wiring 5 figures every month
Read this to learn the secrets of INFINITE repeat business:
Now, I know what you’re thinking…
“How can I keep a client before I’ve ever even sold them?”
Well, I’m glad you asked.
“How can I keep a client before I’ve ever even sold them?”
Well, I’m glad you asked.
1. Bring value upfront
Stop being scared to share your knowledge.
It’s the fastest way to build trust and go from being seen as a cheap service provider that clients can replace within seconds…
Into a respected & sought after partner
Show CEO’s you have value by giving value
Stop being scared to share your knowledge.
It’s the fastest way to build trust and go from being seen as a cheap service provider that clients can replace within seconds…
Into a respected & sought after partner
Show CEO’s you have value by giving value
2. Say no
Any GOOD business knows who they want to work with and who they don’t.
Stop bending over backwards to sign clients.
Say no and be willing to walk away.
In any relationship, the person who is willing to walk away has the power
Any GOOD business knows who they want to work with and who they don’t.
Stop bending over backwards to sign clients.
Say no and be willing to walk away.
In any relationship, the person who is willing to walk away has the power
3. 12 months MINIMUM.
Anyone who actually understands business knows that no CEO’s (outside of the Twittersphere) think short-term.
CEO’s are fed up being treated like a pump and dump from service providers.
They want to build with long term people.
Anyone who actually understands business knows that no CEO’s (outside of the Twittersphere) think short-term.
CEO’s are fed up being treated like a pump and dump from service providers.
They want to build with long term people.
Congratulations…
You’ve now found a perfect client who’s signed to a 12 month deal.
Here’s what you do next:
You’ve now found a perfect client who’s signed to a 12 month deal.
Here’s what you do next:
4. Onboarding
All humans are risk aversive.
But when they do make a big purchase they suffer from buyers remorse.
Your job is to eliminate that as soon as possible.
All humans are risk aversive.
But when they do make a big purchase they suffer from buyers remorse.
Your job is to eliminate that as soon as possible.
• Send them a personalised video
• Onboard them within 72 hours
• Send them a gift
• If they are local, meet them in person.
Stop being cheap.
A book, mont blanc pen or good meal goes a LONG way.
• Onboard them within 72 hours
• Send them a gift
• If they are local, meet them in person.
Stop being cheap.
A book, mont blanc pen or good meal goes a LONG way.
5. Quick wins
Most people move so slow.
If you want to keep clients forever you have to move quicker than their entire team.
You can’t expect clients to wait patiently for 4 months while you ‘get things set up’.
Stop wasting time.
Most people move so slow.
If you want to keep clients forever you have to move quicker than their entire team.
You can’t expect clients to wait patiently for 4 months while you ‘get things set up’.
Stop wasting time.
- Go get a list of their top prospects
- Go collect case studies
- Give them resources they can use internally
- Show them a detailed growth plan - month by month what you’ll do
- Make introductions to your network (if they can provide value)
- Go collect case studies
- Give them resources they can use internally
- Show them a detailed growth plan - month by month what you’ll do
- Make introductions to your network (if they can provide value)
6. Always look for the next win
Think of it like this - their business IS yours.
Every day ask yourself… “How can I bring more value”
Normally it’s about looking for that next win.
Analysing what worked and what didn’t and doubling down on what works.
Think of it like this - their business IS yours.
Every day ask yourself… “How can I bring more value”
Normally it’s about looking for that next win.
Analysing what worked and what didn’t and doubling down on what works.
7. Over Communicate
99% of agencies underdeliver and under-communicate.
Clients sit there wondering what you’re doing with all that money they are paying you.
Understand this…
If you don’t tell a client what you’ve done, it didn’t happen in their eyes.
99% of agencies underdeliver and under-communicate.
Clients sit there wondering what you’re doing with all that money they are paying you.
Understand this…
If you don’t tell a client what you’ve done, it didn’t happen in their eyes.
A meeting every week. Full update including:
• What you’ve done
• What the results are
• What you’re doing next
• What you need from them
• What you’ve done
• What the results are
• What you’re doing next
• What you need from them
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