20 Lessons Everyone Should Learn From the Book “How to Win Friends and Influence People” by Dale Carnegie
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1. Don’t criticise people, they Never take it well
2. People like feeling important. Make them feel important
3. Offer people what they want. Talk about what they want to talk about
2. People like feeling important. Make them feel important
3. Offer people what they want. Talk about what they want to talk about
4. Be genuinely interested in other people
5. Smile. A lot
6. Never forget someone's name
7. Learn everyone's name
5. Smile. A lot
6. Never forget someone's name
7. Learn everyone's name
8. Praise the slightest improvement and praise every improvement
9. Be hearty in your approbation and lavish in your praise
10. If you want to gather honey, don’t kick over the beehive
9. Be hearty in your approbation and lavish in your praise
10. If you want to gather honey, don’t kick over the beehive
11. Avoid arguments at all costs. If they come up don’t participate
12. Never disagree with people, even if you know they’re wrong
13. When you’re wrong, admit it ASAP
12. Never disagree with people, even if you know they’re wrong
13. When you’re wrong, admit it ASAP
14. Get people to repeatedly say 'yes' before you ask a question you want a yes answer to
15. Make people think that the new idea is theirs, even if it’s yours
16. See things from the other person's point of view
15. Make people think that the new idea is theirs, even if it’s yours
16. See things from the other person's point of view
17. Make people think they’re doing the idea from 16 for a good reason
18. Don’t be boring when you’re explaining something
19. If you’re talking more than you’re listening, you’re doing something wrong
20. If all that doesn’t work, challenge them
18. Don’t be boring when you’re explaining something
19. If you’re talking more than you’re listening, you’re doing something wrong
20. If all that doesn’t work, challenge them
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