Leading a new team?
Your first 100 days will make or break you.
Here's the roadmap:
Your first 100 days will make or break you.
Here's the roadmap:
To start, break it into 3 phases:
1/ Listen & Connect -> lead with curiosity to build trust
2/ Synthesize & Test -> lead with open-mindedness to build credibility
3/ Act & Engage -> lead with consistency to build momentum
Here are specific tactics for each phase:
1/ Listen & Connect -> lead with curiosity to build trust
2/ Synthesize & Test -> lead with open-mindedness to build credibility
3/ Act & Engage -> lead with consistency to build momentum
Here are specific tactics for each phase:
How Will You Lead?
Before Day 1, take an honest inventory of yourself.
-> Why did they ask you to lead?
-> Where do you need to rely on others?
-> What past perception do you want to shed?
How can you size up your team if you don't know yourself?
Before Day 1, take an honest inventory of yourself.
-> Why did they ask you to lead?
-> Where do you need to rely on others?
-> What past perception do you want to shed?
How can you size up your team if you don't know yourself?
Default Mode: Trust
Week 1 your only goal is to build trust:
-> Ask questions, listen intently, & resist the urge to respond.
-> Small but mighty tip: remember their names, use them.
Avoid the mistake of waiting for trust to develop organically:
Week 1 your only goal is to build trust:
-> Ask questions, listen intently, & resist the urge to respond.
-> Small but mighty tip: remember their names, use them.
Avoid the mistake of waiting for trust to develop organically:
Build Your 2nd Business Brain
Over the 1st month, you need knowledge:
-> Learn the business
-> Get to know your team
-> Develop a rapport w/ your boss
-> Uncover organizational power dynamics
Use your newness to ask a lot of questions:
Over the 1st month, you need knowledge:
-> Learn the business
-> Get to know your team
-> Develop a rapport w/ your boss
-> Uncover organizational power dynamics
Use your newness to ask a lot of questions:
Clear Ideas, Loosely Held
Time to start testing your emerging ideas:
If they're customer-related: talk to them
If they're product-related: run low-risk tests
If they're team or process-related: uncover the root cause
Ideal posture: open-minded curiosity
Time to start testing your emerging ideas:
If they're customer-related: talk to them
If they're product-related: run low-risk tests
If they're team or process-related: uncover the root cause
Ideal posture: open-minded curiosity
Pay Your Professional Penance
You're halfway in:
Which sins are you guilty of committing?
Pivot before anyone notices.
You're halfway in:
Which sins are you guilty of committing?
Pivot before anyone notices.
Do the Dirty Work
No matter what you're leading, do the front-line work:
-> Take customer calls
-> Help test new code
-> Drive a route
You'll connect more dots to make improvements.
You'll develop real empathy for your team before delegating:
No matter what you're leading, do the front-line work:
-> Take customer calls
-> Help test new code
-> Drive a route
You'll connect more dots to make improvements.
You'll develop real empathy for your team before delegating:
Fuel Your Feedback Flywheel
Strong leaders crave feedback.
-> Learn to take it well:
Strong leaders give feedback.
-> Learn to give it effectively:
Strong leaders crave feedback.
-> Learn to take it well:
Strong leaders give feedback.
-> Learn to give it effectively:
Install Your Security System
What is your system to monitor work?
-> Too far: you'll miss problems that'll ruin you
-> Too close: you'll stifle your team & get little leverage
The lynchpin for all this: Aligned Expectations
What is your system to monitor work?
-> Too far: you'll miss problems that'll ruin you
-> Too close: you'll stifle your team & get little leverage
The lynchpin for all this: Aligned Expectations
Treat People Fairly, But Differently
A-players: lock them by investing your attention
B-players: unlock their talent by iterating the design
C-players: get a clean slate, clear expectations & a short leash
Toxic: exit immediately & start recruiting
A-players: lock them by investing your attention
B-players: unlock their talent by iterating the design
C-players: get a clean slate, clear expectations & a short leash
Toxic: exit immediately & start recruiting
TL/DR
1/ Listen & Connect
- How Will You Lead?
- Default Mode: Trust
- 2nd Business Brain
2/ Synthesize & Test
- Find Your Tribe
- Clear Ideas, Loosely Held
- Professional Penance
3/ Act & Engage
- Do Dirty Work
- Feedback Flywheel
- Work Security System
- Fair, But Different
1/ Listen & Connect
- How Will You Lead?
- Default Mode: Trust
- 2nd Business Brain
2/ Synthesize & Test
- Find Your Tribe
- Clear Ideas, Loosely Held
- Professional Penance
3/ Act & Engage
- Do Dirty Work
- Feedback Flywheel
- Work Security System
- Fair, But Different
Too many leaders feel the need to act fast. Others boil the ocean before taking the first step.
High impact leaders are swift & deliberate:
- Build trust
- Gather data
- Act decisively
Will you follow their lead?
Follow @dklineii for management tactics & leadership lessons.
High impact leaders are swift & deliberate:
- Build trust
- Gather data
- Act decisively
Will you follow their lead?
Follow @dklineii for management tactics & leadership lessons.
Loading suggestions...