As a business owner, 65% of your revenue comes from existing customers.
If you don't keep your customers loyal, that's a 35% loss.
How to increase customer retention.
If you don't keep your customers loyal, that's a 35% loss.
How to increase customer retention.
It's very simple, and it's in 3 steps.
1.Keep them close:
When you run ads or do some organic marketing, ensure that those eyeballs turn into email addresses or phone numbers.
1.Keep them close:
When you run ads or do some organic marketing, ensure that those eyeballs turn into email addresses or phone numbers.
Ask them for their contact info in return for a lead magnet.
Could be a free material or a tripwire offer.
Could be a free material or a tripwire offer.
2. Communicate regularly: I know companies with small lists doing better than those with large lists.
Because some companies don't engage regularly with their subscribers.
Your brand needs to remain top of their mind.
Because some companies don't engage regularly with their subscribers.
Your brand needs to remain top of their mind.
So send emails or text messages at least 5 times a week, whether you have something to sell or not.
3. Make them feel special:
There's a guy who has a 1% club on his list, and I'm a member.
We read his emails the most.
So you can form different segments for your customers too and give them sweet offers as rewards for staying loyal.
There's a guy who has a 1% club on his list, and I'm a member.
We read his emails the most.
So you can form different segments for your customers too and give them sweet offers as rewards for staying loyal.
If you're interested in improving the revenue you make from your existing customers, you can send a DM.
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