Liam Curley
Liam Curley

@liammotivado

13 Tweets 3 reads Sep 28, 2022
Zuora built a $1B company thanks to a secret framework they use in their pitch.
Here's a breakdown (so you can use it too):
Start with the end in mind:
Zuora wants the prospect to decide that they should switch to a subscription business model.
→ Question for you
What change will your prospect want to make after this presentation?
Show the change in the market:
Zuora shows us proof that the market has shifted to subscription, not ownership models.
→ Question for you
Which facts prove that the market has changed and your prospect's current model no longer works?
A visual to capture this change:
Zuora presents one visual that any prospect can identify with. Examples that we know of where subscription services are appearing.
→ Question for you
Is there a photo or illustration that captures the change in your market?
What happens if we don't embrace this change:
Zuora gives us the fact that old companies are dying faster than ever before.
→ Question for you
Is there a symbol, a piece of data demonstrating the decline of businesses in your market that represent the old?
What happens to those that embrace the change:
Zuora presents an old juggernaut that has survived by embracing the change.
→ Question for you
Which businesses are thriving in your market by making the change you're presenting to the prospect?
Share examples of market disruptors:
Zuora shares the example of a company founded on the principle of subscriptions (and giving the old guard a serious kicking).
→ Question for you
Which businesses have entered the market and are outperforming your prospect?
Now tell me why the change is happening:
Zuora shares the key benefits of the subscription model, which explains why the shift from owned is happening.
→ Question for you
Help us understand the change in your market. Why are customers switching to your new model?
Now show me the details of your product:
Once Zuora has convinced their prospect on the subscription model, they present the case for using Zuora to manage the subscription process.
→ Question for you
What do you offer that helps me ride this new wave?
Proof:
Now Zuora gives us testimonies from credible companies.
→ Question for you
How can I trust that you'll deliver?
TL;DR Zuora's irresistible pitch framework (Pt 1):
1/ Start with the end in mind
2/ Show the change in the market
3/ A visual to capture this change
4/ What happens if we don't embrace this change
5/ What happens to those that embrace the change
TL;DR Zuora's irresistible pitch framework (Pt 2):
6/ Examples of market disruptors the market
7/ Now tell me why the change is happening
8/ Now show me the details of your product
9/ Proof
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