Do not react.
When others criticize you, first pause before reacting and think honestly about what they say.
Do not defend unless you really believe that you are being attacked.
Even then, it can be more effective to deflect or ignore the jibe.
When others criticize you, first pause before reacting and think honestly about what they say.
Do not defend unless you really believe that you are being attacked.
Even then, it can be more effective to deflect or ignore the jibe.
When others attack they may well be expecting a response and be ready (and seeking) for battle.
Meaning they are prepared, and the interaction is actually an ambush.
Not responding in the way that they expected can give you both a tactical advantage and the moral high ground.
Meaning they are prepared, and the interaction is actually an ambush.
Not responding in the way that they expected can give you both a tactical advantage and the moral high ground.
Ask for more detail as appropriate until you fully understand what happened.
If you know that you have done something wrong, then own up.
Do not make excuses, although you may give valid reason for what happened.
If you know that you have done something wrong, then own up.
Do not make excuses, although you may give valid reason for what happened.
If necessary, find other ways to make restitution and regain trust, but do so with dignity and integrity, not by debasing yourself.
Watch for them demanding excessive restitution and be assertive about this.
Watch for them demanding excessive restitution and be assertive about this.
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