FeedHive's account was locked this morning, and all scheduling has stopped working.
I tried to prepare for the API update the best I could, so I'm in doubt why this is happening.
Would love some help on this ASAP.
@TwitterSupport @TwitterDev
I tried to prepare for the API update the best I could, so I'm in doubt why this is happening.
Would love some help on this ASAP.
@TwitterSupport @TwitterDev
Before we start pointing all our fingers at Twitter, let's just recall that software is hard - bugs and incidents happen.
I hope Twitter Support will reach out shortly so we can get FeedHive's account up and running again ๐
I hope Twitter Support will reach out shortly so we can get FeedHive's account up and running again ๐
Update.
Scheduling and replying through Social Inbox seems to be back up working.
The @FeedHiveHQ account is still locked, and you still can't add a new Twitter account to FeedHive.
Scheduling and replying through Social Inbox seems to be back up working.
The @FeedHiveHQ account is still locked, and you still can't add a new Twitter account to FeedHive.
I now received an automated email from Twitter confirming that the account has been locked for violating the Twitter Rules.
Which exact violation we're talking about is left blank.
Clicking "Go to Twitter" is a dead end.
Would love your help, @TwitterSupport ๐
Which exact violation we're talking about is left blank.
Clicking "Go to Twitter" is a dead end.
Would love your help, @TwitterSupport ๐
No update since the email above.
I have reached out to @TwitterSupport through various channels, both by replying to their emails, creating tickets, and publicly here on Twitter.
If you know anyone at Twitter Support who can help expedite this issue, please let me know ๐
I have reached out to @TwitterSupport through various channels, both by replying to their emails, creating tickets, and publicly here on Twitter.
If you know anyone at Twitter Support who can help expedite this issue, please let me know ๐
We're closely monitoring systems since yesterday.
It looks weird ๐คจ
First, the API was entirely shut down.
Then, after a few hours, it was re-opened - but our official account + authentication still restricted.
It seems like automated systems at Twitter doing things at random.
It looks weird ๐คจ
First, the API was entirely shut down.
Then, after a few hours, it was re-opened - but our official account + authentication still restricted.
It seems like automated systems at Twitter doing things at random.
We still have no clue which violation of the Twitter Rules we are guilty of here (if any).
Looking forward to looping in a human at @TwitterSupport today ๐
Looking forward to looping in a human at @TwitterSupport today ๐
Also, it seems like you have a new bot problem, @elonmusk.
Apparently, so many people are getting their accounts closed these days, that automated bots are now quote tweeting and using it to scam people.
I've seen +100 of these in the last 24 hours.
Apparently, so many people are getting their accounts closed these days, that automated bots are now quote tweeting and using it to scam people.
I've seen +100 of these in the last 24 hours.
The account has been fully restored ๐
We still haven't received any official emails from Twitter about this incident, so we're still trying to learn why the account was flagged and how to prevent it from happening again.
Thank you all for your help ๐
We still haven't received any official emails from Twitter about this incident, so we're still trying to learn why the account was flagged and how to prevent it from happening again.
Thank you all for your help ๐
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