Global differences in 'luxury', status, & privilege:
Top Asian hotels make you feel like you're the most important person there, all staff trained to convey this
In US, staff makes you feel like they're above you & you're lucky they even let you in
Top Asian hotels make you feel like you're the most important person there, all staff trained to convey this
In US, staff makes you feel like they're above you & you're lucky they even let you in
3K $/ night hotel in Asia gets you "you're the most important person here!"
3K$ at trendy hotel in NYC gets you "well allow you in this time, but know your place"
Concierge interactions across countries also differs. They'll all comply, but attitude is completely different
3K$ at trendy hotel in NYC gets you "well allow you in this time, but know your place"
Concierge interactions across countries also differs. They'll all comply, but attitude is completely different
Examples include waiters in the US introducing themselves casually by their first name as equals & sitting next to you to take your order.
This would be shocking & transgressive in India, China, Bangkok, Japan, Singapore, the Middle East, etc
This would be shocking & transgressive in India, China, Bangkok, Japan, Singapore, the Middle East, etc
Example of this in retail with Chrome hearts in the US @chromeheartsusa, forces you to make appointment & stand outside next to bouncer with minimal crowd inside, eventually to be permitted in like rif raf off the street.
Complete velvet rope tactics
chromehearts.com
Complete velvet rope tactics
chromehearts.com
These deliberate measures convey feeling of status through different means.
In Asia, I'm same level or higher than this prestigious system
(elevates me above it)
In the US, the prestigious system is above all yet allows me entrance / membership
(elevates me up to it)
In Asia, I'm same level or higher than this prestigious system
(elevates me above it)
In the US, the prestigious system is above all yet allows me entrance / membership
(elevates me up to it)
Reasons for differences could include historical or current general inequality (so gini coefficient might predict more differential attitudes), colonialism (service industry modeled on former/current high racial/status inequalities), etc.
en.wikipedia.org
en.wikipedia.org
American's aren't used to/ status through servility - Service industry jobs like PA, vallet, & butler aren't so common for wealthy in US but are prevalent in Europe, the ME & Asia.
Quick job check in London vs NYC shows ads for 46 butler jobs in NYC but 516 in London!
Quick job check in London vs NYC shows ads for 46 butler jobs in NYC but 516 in London!
Overall point is that US vs. some other countries have entirely different ways of psychologically conveying feelings of status, prestige, & privilege to customers in their service industries.
Results in entirely different training/behaviours towards customers.
Results in entirely different training/behaviours towards customers.
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