Neal Taparia
Neal Taparia

@nealtaparia

16 Tweets Feb 07, 2025
In 1984, a tiny Irish airline declared WAR on Europe's giants.
But they did it by breaking all the rules.
40 years later they're called "The World's Most Hated Airline."
Here's how Ryanair became Europe's largest (and most profitable) airline: x.com
Picture this:
One 15-seat Embraer Bandeirante turboprop.
82,000 passengers in their first year.
A mission to break the Aer Lingus/British Airways duopoly.
No one thought they stood a chance.
But here's where it gets interesting... x.com
By 1990, Ryanair was bleeding money.
Β£20 million in losses.
Intense competition crushing margins.
On the verge of bankruptcy.
Then came the man who would change everything: x.com
Michael O'Leary joined as CFO in 1988.
He flew to Dallas to study Southwest Airlines' model.
When he returned, he had a revolutionary idea that would reshape European aviation forever:
Strip away EVERYTHING that wasn't essential.
The results were shocking... x.com
Ryanair's transformation was brutal:
β€’ Eliminated free drinks & meals
β€’ Charged for every "extra" service
β€’ Used secondary airports
β€’ Operated a single aircraft type
Average fares dropped from Β£99 to Β£59.
But this was just the beginning... x.com
O'Leary's philosophy was simple but controversial:
"The customer is nearly always wrong."
He focused on one thing: Making flying so cheap that people couldn't resist.
His methods were even more controversial: x.com
He proposed:
β€’ Charging for bathroom use
β€’ Standing-room-only tickets
β€’ Pay toilets on flights
Most were publicity stuntsβ€”but they worked brilliantly.
Each outrageous statement generated millions in free advertising... x.com
The results speak for themselves:
From 82,000 passengers in their first year to 168.6 million in 2023.
That's a massive increase.
How did they achieve this insane growth? x.com
By breaking every "rule" in aviation:
1. While others chose prime airports, Ryanair picked secondary ones.
This meant:
β€’ Less congestion
β€’ Lower landing fees
β€’ Faster turnarounds
But the genius was in the details... x.com
2. They standardized their entire fleet to Boeing 737s.
This meant:
β€’ One type of maintenance
β€’ One type of training
β€’ Massive bulk discounts
The savings were astronomical.
But there's an even bigger secret to their success: x.com
3. They turned their "bad" reputation into an advantage.
Every controversy = Free publicity
Every complaint = Proof they're truly low-cost
Every criticism = Marketing opportunity
O'Leary's response? "All publicity is good publicity." x.com
4. They mastered the art of ancillary revenue:
β€’ Baggage fees
β€’ Priority boarding
β€’ Seat selection
β€’ Food & drinks
By 2020, these "extras" generated €2.9 billion.
That's 35% of total revenue.
But here's the most fascinating part:
5. They used economic downturns to grow stronger:
When others cut back, they expanded.
When others raised prices, they lowered them.
When others played safe, they took risks.
The strategy was counterintuitive but brilliant...
The biggest lesson?
Sometimes, breaking all the rules is the smartest strategy.
Ryanair proved that being hated for the right reasons can be more profitable than being loved for the wrong ones.
And even when you're working with less, you can beat the giants. x.com
A bit about me:
I built 2 multimillion-dollar businesses without investment, selling my first for $60M after starting it in high school.
Now, I'm building a multi-million dollar gaming startupβ€”and writing on X about how to do more with less.
Thanks for reading! If you enjoyed this:
1. Follow me @nealtaparia to learn how to be a work-less, do-more entrepreneur
2. Repost this thread if you found it helpful

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