7 proven methods to get honest feedback from your team:
Don't get defensive.
You don't have to agree with everything, but if you ask for feedback, you need to put yourself in the mindset to listen deeply.
Be curious, not critical.
If you get defensive after asking for feedback, your team will never give you feedback again.
You don't have to agree with everything, but if you ask for feedback, you need to put yourself in the mindset to listen deeply.
Be curious, not critical.
If you get defensive after asking for feedback, your team will never give you feedback again.
Take the pressure off
Instead of asking for feedback directly, ask, "When people are critical of me, what do they usually say? If it helps me get a little bit better, I'd love to hear it."
This phrase works with even the most passive-aggressive teammates.
Instead of asking for feedback directly, ask, "When people are critical of me, what do they usually say? If it helps me get a little bit better, I'd love to hear it."
This phrase works with even the most passive-aggressive teammates.
Keep, Start, Stop
Once a quarter, ask your team to share what they should keep doing, stop doing, and start doing.
I like this exercise best in group settings, as it will allow you to see what statements resonate with the majority of the group.
Once a quarter, ask your team to share what they should keep doing, stop doing, and start doing.
I like this exercise best in group settings, as it will allow you to see what statements resonate with the majority of the group.
Image Contrast
Ask your team to bring two images to a meeting. The first image represents the team in its current state and the second in an ideal form.
This will allow you to see trends and help the team align on improvements needed.
Ask your team to bring two images to a meeting. The first image represents the team in its current state and the second in an ideal form.
This will allow you to see trends and help the team align on improvements needed.
The Radical Candor Quadrants
Your team should feel both challenged and supported in their roles.
Ask your team to reflect on your last 1:1 with them. Next, ask them to draw a circle in the quadrant they felt the last conversation landed.
Your team should feel both challenged and supported in their roles.
Ask your team to reflect on your last 1:1 with them. Next, ask them to draw a circle in the quadrant they felt the last conversation landed.
Anonymous Surveys
Anonymous Surveys are a great way to make sure people in your organization who are scared of retaliation have a voice.
Questions you can ask:
Do you know what is expected of you at work?
In the last week, have you received recognition?
Anonymous Surveys are a great way to make sure people in your organization who are scared of retaliation have a voice.
Questions you can ask:
Do you know what is expected of you at work?
In the last week, have you received recognition?
Ask for specific feedback
Instead of vaguely asking, "Do you have any feedback for me?"
Ask for feedback about a specific situation.
- Do you feel like I gave you my full attention when we met earlier
- Does the team feels appreciated?
- Am I fair to all of our team?
Instead of vaguely asking, "Do you have any feedback for me?"
Ask for feedback about a specific situation.
- Do you feel like I gave you my full attention when we met earlier
- Does the team feels appreciated?
- Am I fair to all of our team?
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