The biggest mistake we make is solving the wrong problems.
Choosing the right problem will *prevent* fires instead of putting them out.
5 lessons I wish I'd learned sooner:
Choosing the right problem will *prevent* fires instead of putting them out.
5 lessons I wish I'd learned sooner:
1/ Bias for Action Paired with Patience
We are impatient and wired to solve.
This impatience doesn't serve us well in decision-making.
Don't jump to a solution before you figure out the *root* problem.
We are impatient and wired to solve.
This impatience doesn't serve us well in decision-making.
Don't jump to a solution before you figure out the *root* problem.
2/ Never Allow Others to Define the Problem
When someone tells you there is a problem, remember to pause.
Tell them you need to think about it.
Before offering any solutions, get clear on what the real problem is.
When someone tells you there is a problem, remember to pause.
Tell them you need to think about it.
Before offering any solutions, get clear on what the real problem is.
3/ Put a Fence Between the Problem & Solution
Establish a time to define the problem first.
Separate time definition & solution in two meetings and a day apart.
What you think the problem is will determine which solutions you pursue.
Establish a time to define the problem first.
Separate time definition & solution in two meetings and a day apart.
What you think the problem is will determine which solutions you pursue.
4/ Ensure the Solution Stands the Test of Time
Ask yourself these questions:
• Am I dealing with a problem or a symptom?
• What would need to happen in order for this problem not to exist?
• Will this problem appear again in 5 years, 10 years, or 50 years?
Ask yourself these questions:
• Am I dealing with a problem or a symptom?
• What would need to happen in order for this problem not to exist?
• Will this problem appear again in 5 years, 10 years, or 50 years?
5/ Write a Strong Problem Statement
A *great* problem statement has 3 key components:
• What you want
• Where do you want to go
• What is in the way of getting there
Be a problem avoider, not just a problem solver.
A *great* problem statement has 3 key components:
• What you want
• Where do you want to go
• What is in the way of getting there
Be a problem avoider, not just a problem solver.
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