Abhishek Shah
Abhishek Shah

@abhishekshah173

13 Tweets 11 reads Jan 17, 2023
How Rolex turned a non-profit into an $8.3B global brand.
9 psychological tactics Rolex used:
1/ Picking a global name
Rolex's co-founders spent hours finding the right name.
Matching together letters from all across the alphabet, they settled on Rolex. Two simple reasons:
• limited syllables
• easy to pronounce globally
That's two rules you should remember.
2/ Strategic, Long-term Partnerships
Rolex doesn't like to gamble.
They pick ambassadors that:
- align with their pursuit of excellence
- would never tarnish their reputation
- and are guaranteed hit-makers
This conservative approach costs more, but it's a lot safer:
3/ Good Timing ( Pun Intended)
When Mercedes Gleitze, professional swimmer, decided to swim a 21-mile stretch, Rolex reached out.
She was their first ambassador.
And even though her attempt failed cause of the cold, the watch survived.
Rolex used this to their strength:
4/ Show, Don't Tell
They took that story one step further.
After their success with the Oyster, the first waterproof watch of its time, Rolex set up aquariums in each store.
With 1 simple display - enough said...
5/ The Scarcity Effect
As with any luxury product, scarcity is a profitable consequence.
• but how does it work?
• and how can you create it?
280 characters ain't enough, but my breakdown tomorrow will be. Join now.
You got less than 24 hours... psychologyofmarketing.beehiiv.com
6/ The Labor Illusion
Humans value hard work:
• it symbolizes more value
• increases consumer trust
So Rolex makes sure to showcase the effort they put in. Flawless copy too:
7/ The Little Smiley Face
Every Rolex ad always shows the same time. And it looks like a little smiley :)
But that's no coincidence.
Research proves that 10:10 is the optimal time setting:
• for enhanced positive emotions
• increased intention to buy
Who's smiling now?
8/ The Noble Edge Effect
People admire social responsibility.
And when it appears genuine, like in Rolex's case, it can increase product performance evaluations by 22%
So I'd argue that their not-for-profit status helps them sell a lot more...
9/ The "Forever" Guarantee
At this point, I've gone through far too many Rolex ads. 1 common trend:
An emphasis on durability
One of my favorite ads from Rolex:
That's not their target audience, but the ad still stands out.
Ever wonder why that's the case?
Well, I always do.
I research this stuff for hours.
And I even share some science-backed insights in my newsletter.
Join 20,500+ marketers for $0 here: psychologyofmarketing.beehiiv.com
That's all from me today!
Going to cover their copywriting next, follow along if you're interested ;)
And if there's anything I missed, or messed up, please comment below.
I'd love to learn more!
tl;dr
Rolex's marketing psychology tactics:
Show, Don't Tell
The Labor Illusion
The Scarcity Effect
Picking a global name
The Little Smiley Face
The Noble Edge Effect
The "Forever" Guarantee
Good Timing ( Pun Intended)
Strategic, Long-term Partnerships

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